Our Journey

Our Story: A Journey of Resilience and Purpose

Edan Support was founded by someone who has truly been on both sides of the care journey. Years ago, our founder's life took an unexpected turn after a devastating road traffic accident, which left them with catastrophic injuries. What followed was a long, often challenging journey through rehabilitation, a journey marked by resilience, hope, and the drive to rebuild.

As a former service user, our founder knows firsthand the struggles and victories that come with finding the right support. Having encountered gaps in care provision, and after years of searching for the ideal support worker, he finally found the one who didn’t just meet his needs but profoundly understood them. This individual’s care was transformative, offering more than just assistance; they became a steadfast source of encouragement, compassion, and empowerment.

There was a time when regaining health felt like an impossible feat, a distant dream that seemed just out of reach. Yet, with the right support, determination, and an unyielding will to persevere, our founder reclaimed what had once seemed lost. Now, having navigated the complex path from service user to care provider, he’s committed to making a difference in the lives of others facing their own challenges.

At Edan Support, we believe in empowering others to live fulfilling lives, no matter the obstacles. Our mission is to provide the level of care and understanding that every individual deserves, rooted in personal experience and genuine empathy. We’re here to ensure that no one feels alone or unsupported, helping our clients find strength, independence, and joy every step of the way.

A Team That Truly Understands

At Edan Support, our commitment to care comes from a place of true understanding and compassion. Built on personal experience, we know how crucial it is to have caregivers who genuinely see, hear, and understand each individual's unique needs. Our dedicated team brings empathy and expertise to every interaction, prioritising the comfort, safety, and well-being of your loved ones.

We’re here to create a nurturing environment where each person feels supported, valued, and empowered to lead a fulfilling life. With a deep sense of purpose and compassion, we offer personalised care tailored to the needs of your family. At Edan Support, your family’s health and happiness are at the heart of everything we do, and we’re honoured to be a part of their journey.

Empowering Every Step of the Way

At Edan Support, we believe in empowering individuals to achieve their fullest potential. With personal experience guiding our mission, we’re dedicated to providing the kind of support that not only addresses immediate needs but also uplifts and inspires growth. We understand that every journey is unique, so our team offers a compassionate, personalised approach tailored to each individual’s goals and aspirations.

From daily assistance to achieving long-term dreams, we’re here to walk alongside you, providing guidance, encouragement, and care that fosters independence and well-being. Your success and happiness are our priority, and we’re committed to being a steady, supportive presence every step of the way. At Edan Support, your journey is ours too, and we’re honoured to support you in living a life full of purpose and fulfilment.

A Trusted Name in Care

At Edan Support, we are more than caregivers, we are a community founded on trust, reliability, and a genuine commitment to enhancing lives. As a trusted provider, we hold ourselves to the highest standards, combining compassion with expertise to deliver care that truly makes a difference. Our mission goes beyond meeting needs; it is about empowering individuals and enriching their lives.

With deep roots in empathy and professionalism, each of our caregivers is rigorously trained, not only in skill but in the art of genuine connection. We understand that quality care is about being there when it matters most, offering reassurance, comfort, and dedicated support. At Edan Support, we are honoured to be a reliable partner for families, standing by them with unwavering commitment and compassion. We believe in the profound impact of quality care, and it’s our privilege to be a trusted name in the lives of those we serve.

Our Registered Manager Setting a New Standard in Compassionate Home Care

At Edan Support, our Registered Manager brings a wealth of experience and dedication to delivering high-quality care for individuals with complex needs. With a passion for empowering adults to lead fulfilling and independent lives, they have a proven track record of supporting individuals with a range of conditions, including Acquired Brain Injuries, Epilepsy, Autism Spectrum Disorder, severe learning disabilities, non-verbal communication, and challenging behaviours.

Over the years, our Registered Manager has demonstrated exceptional expertise in managing transitions for adults moving out of secure units and into supported living settings. Working collaboratively with clinical professionals, including Learning Disability nurses and other specialists, they have successfully led teams in creating smooth transitions while ensuring individuals’ needs are met with dignity and respect. Their proactive approach has also focused on implementing preventative measures to reduce hospital admissions, ensuring individuals receive the necessary support to thrive in their communities.

In crisis situations, our Registered Manager has worked closely with Intensive Support Teams to manage complex behaviours effectively, prioritising the safety and well-being of all involved. Their extensive experience with various communication methods, such as Makaton, Now & Next strategies, Talk About Mats, and intensive interaction techniques, ensures that all individuals, regardless of their communication preferences, are understood and supported.

Our Registered Manager has been instrumental in promoting independence for adults by enhancing life skills and empowering them to transition from residential care into their own homes. Their dedication to fostering independence is underpinned by a person-centred approach, ensuring tailored support for each individual’s unique needs.

Having achieved Care Quality Commission registration, our Registered Manager is committed to delivering care and treatment that not only promotes independence but also enriches the lives of those with complex needs. With strong leadership and management skills, they are focused on building and training a dedicated staff team equipped to provide outstanding care. Additionally, Edan Support works to identify and secure suitable accommodations that align with the complex requirements of the individuals we serve.

I inspire and empower individuals to take charge of their care and treatment, ensuring their voices are always heard.